Agreement on the Bearing of Costs

You have to pay for the cost of return shipment (i) if the product delivered is the product you ordered and the price of the returned product does not exceed €40.00 (forty Euros) or (ii) if the price of the returned product exceeds €40.00 and you have, at the time of revocation, failed to perform your main obligation under the contract or to make a down payment to the extent such down payment was contractually required. Failing any of the above, return shipment will be at no costs to you.   

Instructions on your Right of Revocation

You have the right to withdraw from your order within a period of 14 days with no obligation to state a reason, either in text form (e.g., letter, fax, e-mail) or, if the product has been provided to you before the end of such 14-day period, by sending the product back to us. The 14-day period starts with your receipt of these instructions in text form, but no earlier than upon your receipt of the product (or, in the case of recurring delivery of similar product, no earlier than upon your receipt of the first installment) and no earlier than upon our full compliance with our obligation to instruct you in accordance with Article 246 § 2 and § 1 (1^st and 2^nd paragraph) of the Introductory Law to the German Civil Code (Einführungsgesetz zum Bürgerlichen Gesetzbuch, EGBGB) and Article 246 § 3 EGBGB. In order for you to comply with the 14-day term, it suffices to dispatch the revocation notice or the product to us during such 14-day period.

Please send the revocation to:

PSO GmbH

Hohenlindener Strasse 1

81677 Munich

Germany

Telefax: +49 (0)89 96228899-31
E-Mail: info@pso.de

Please return product to:

PSO GmbH

Return Shipments

Hohenlindener Strasse 1

81677 Munich

Germany

Consequences of any Revocation

In the event of a revocation each party shall return to the other party what it has obtained from such other party (e.g., product, money), as well as any benefits obtained through the use of what was obtained (e.g., interest). In the event you are unable to return the product (in whole or in part) to us at all, or in declined condition, respectively, you are obliged to compensate us for lost value. No compensation for lost value will be due, however, if the product's declined condition is solely due to your examination of it (as would be possible in a physical store, for example). You can avoid the obligation to compensate us for lost value resulting from intended use by not treating the product as your own and by refraining from any activity that deteriorates the product's value. Products that can be shipped by parcel are to be returned to us at our own cost and risk. You have to pay for the cost of return shipment (i) if the product delivered is the product you ordered and the price of the returned product does not exceed €40.00 (forty Euros) or (ii) if the price of the returned product exceeds €40.00 and you have, at the time of revocation, failed to perform your main obligation under the contract or to make a down payment to the extent such down payment was contractually required. Failing any of the above, return shipment will be at no costs to you. Products that cannot be shipped by parcel will be picked up by us from you. Any obligation to reimburse costs shall be met within 30 days. For you, the term begins with the dispatch of your revocation notice or the product, for us with their receipt, respectively.

End of the Instructions on your Right of Revocation